Caroline Hilton Counselling


Hi, I’m Caroline and I want to introduce myself in a way to help you to decide if I am the right therapist for you. My professional background is in the NHS as a Registered Nurse (now retired), and this became my platform to enter into counselling towards the latter years of being a nurse. I have twelve years post-qualified experience working with a variety of client issues, from depression, anxiety, grief and loss, suicidal thoughts, self-harm, trauma, pregnancy loss, self-esteem issues, and also working with survivors of suicide. I have had over two years experience in our local hospice LOROS, counselling clients with anticipatory grief, clients with a life-limiting illness and bereavement. I currently work for the NHS for EAP clients and supporting NHS staff remotely.

Caroline Hilton MBACP

Photo of Me

I am passionate in my caring role as a therapist that seeks to empower clients to be heard and work through their issues in a safe and confidential environment. I will listen to the issues you may bring as the client and guide you — not fix you — and ultimately give you skills to help yourself, if appropriate, once therapy has ended.

I am also enthusiastic about my own learning and self-development and have developed skills in Solution-focussed or Brief Therapy and Transactional Analysis, which enables me to work with clients with relational problems and an understanding of how we relate to others and why.

I am also a trained supervisor (Level 5 intermediate Diploma) and offer supervision at reduced rates for counsellors in training, and normal rates for qualified counsellors.

I am a member of the British Association of Counselling and Psychotherapy (MBACP), hold an enhanced Disclosure and Barring certificate (DBS) and full indemnity insurance. This assures you as clients/supervisees that I work within safe ethical guidelines and adhere to a professional body to deliver safe practice.


I am trained in Person-Centred therapy (Diploma level) and this a non-directive therapy, the client being at the centre of their therapeutic work. I hold a non-judgmental approach to any issues that the client brings to therapy, whatever their ethnicity, faith or sexuality. I believe it is important for everyone to have their own belief system and that should be respected, whether the therapist holds different views or not. Trust and transparency, as well as confidentiality, are key elements to the counselling relationship.

Some of my other qualifications are an Advanced Diploma in Cognitive Behavioural Therapy (CBT), and other training such as working with all types of pregnancy loss, including miscarriage, termination and infertility.

I have recently completed further training to enhance my skills in online and telephone counselling. I aim to be as adaptable as possible for clients to access therapy when face-to-face counselling is not possible.

Although my main therapeutic approach is non-directive, this is by no means an inactive process! I fully engage with the client’s world and offer ‘active’ listening so that the client knows they are being heard. I work collaboratively with clients to work through their personal issues that they bring to therapy and regularly have reviews to see how counselling is working for them. Together with this process I can be more directive if appropriate, using my learning and skills to bring the best possible outcome of therapy.

Initially once contact has been made I will offer an initial assessment, which is important for me as the therapist to understand the issues clients bring and whether I am the appropriate counsellor for them. I see it as a ‘get-to-know’ you session to see if we, the counsellor and client can work together, we also cover an agreement which covers basic information and confidentiality issues. I usually recommend that we schedule future appointments on the same day and same time for continuity. I recommend weekly appointments at first and then two-weekly or how therapy fits into the client’s other commitments. I also recommend that therapy is reviewed regularly (usually every six weeks) so that therapy is goal focused.

With the variety of training I have had over the years I can be as creative and adaptive in my counselling approach, depending on the client’s needs. One of my main aims of the therapy is to empower clients to have a better understanding of themselves and their relationships, this can lead to change and perspective in how you cope with your individual situation.

I work short term and long term face-to-face, time limited.


My Availability

Friday Morning and Afternoon (Remote only)
Saturday Morning (Face-to-face)

BACP Number 268083